President Jin Hua was born in a remote village in the northwest of Hubei Province, far away from exciting city and cultural center. When he was young, what he could saw were stretching mountains in the distance, what he could reached by foot were crops land and wisps of smoke, which was really a remote “Paradise”.

The beautiful natural scenery did not bring more food and harvest to the village. The sight of high mountains, long roads, inconvenient transportation, barren land, occlusion, poverty and backwardness has deeply impressed with his young heart. He decided to cross over the mountains and change his fate since young. We must climb mountains and mountains, master the direction of our future life and create our own future. He realized that overcoming difficulties and dangers and daring to be the master of our own destiny can we create our own future.?

“Success can only be achieved through many efforts, and all difficulties will be conquered”. After ten years of dedication, he was successfully admitted by the medical major of Peking University Health Science Center, the highest University in China, which opened a new page in his life.

During the campus, he was as an excellent medical student, and successfully became a young doctor in a public hospital after graduation. Adhering the belief of trying?the?best?to?spread seeds?in?spring and you?will?get a?good harvest?in autumn, he constantly practiced his skills in his position. Soon after, he was promoted to deputy chief physician exceptionally. In the eyes of his colleagues, he was the representative model. However, Dr. Jin Hua though that it was only the starting point of dedication.

At the beginning of 2002, Dr. Jin Hua made an important decision, which was considered “Unreliable” in everyone’s eyes – resigned from public office and jointed hands with “Phoenix”.

Jointed Phoenix: Dr. Jin Hua displayed his talent for the first time.

Dr. Jin Hua is young and full of passionate and energetic.

Jin Hua was unprecedentedly shocked during the conversation with friends, which came from Phoenix Healthcare Group, a “Phoenix” ready to take off.

Jin Hua couldn’t sleep that night after communicating with friends. The newborn calf is not afraid of tigers. Jin Hua strongly felt that he was ready to break through himself.

According to memoirs of President Xu, founder of Phoenix Healthcare Group...

One day in the late winter of 2001, Jin Hua walked into her office, who left a deep impression on her at first impression. Jin Hua, a young man, is gentle and friendly. Seeing from his eyes, he is ambitious and aspiring.

Jin Hua made a self-introduction: “I graduated from Peking University Health Science Center and am good at cardiac interventional surgery. Today I am here for the position of ‘Director’ of cardiovascular of your hospital.”

President Xu was quite happy to see the young man. She had heard the doctor's friend mention the excellent young student for a long time.

President Xu said: “you look so young, why do you think that you are capable of this position? There are five affiliated hospitals, and the youngest department director is 48 years old. We know that cardiovascular is a major department, and there are as many as 60 beds.” All words was questioning the doctor in early 30 years old.

Jin Hua replied loudly and powerfully: “I’ve heard that ‘Phoenix employs people who are truly talent’. Youth is my best merits. I have tenacity, motivation, willingness and courage to take responsibility and I believe that Phoenix is my destiny and hope to cooperate with Phoenix.”

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President Xu said tentatively, “would you consider to be the ‘deputy director’ of the Cardiovascular Department first?”

Jin Hua replied firmly: “I am determined to be the ‘director’ of Cardiovascular Department!”

Afterwards, the interview ended.

Two weeks later, after careful consideration, President Xu made an appointment with Jin Hua again. President Xu asked directly, “what’s your satisfied salary after joining Phoenix and becoming the director of Cardiovascular Department? What’s your requirements? Let’s have a taik.”

Jin Hua said, “The salary depends you, and if I were a stone, I would never reach the value of gold. I will demonstrate myself with performances.”

President Xu said: “what’s your requirements for department equipment?”

Jin Hua said: “We can borrow the equipment from other hospitals. When conditions is mature, at that time, we can buy it again.”

At the beginning of 2002, Jin Hua started a new journey of his life - Walking into Phoenix. He was just 35 in that year.

Love with Phoenix: To be successful, you must experience the hard training and constant exercising.

Phoenix Healthcare Group is definitely an ideal life platform to assist you to interpret the wonderful life. The efforts of President Jin Hua can be summed up briefly: proficient in academic and strong capability with management.

I. Proficient in academic: forge ahead like a gigantic ship breaking through strong winds and heavy waves

As the youngest department director of the whole group, the department Jin Hua leads has the highest number of beds in the whole group. Although full of passion and confidence, actually, he has to face many difficult challenges. He must place with strong will to face the difficulties and assiduous and persevering determination to solve them.

He deeply knows that what patients need, what we can provide, what we need to provide. Exquisite medical technology comes first, which can satisfied with the needs of patients.

Leading the whole medical staff of Cardiovascular Department to assiduously study medical care technology, Jin Hua and his team gradually carried out a series of cardiac interventional examinations and treatments, filling numerous technical gaps in the group. More than 50 high difficult emergency stent implantation operations for acute myocardial infarction were carried out, and no death or serious complications occurred in only one year.

There is one operation that left Jin Hua an unforgettable impression in his life. A patient with acute myocardial infarction developed acute left heart failure after emergency stent implantation. The situation was very critical. Director Jin Hua had been sitting beside the hospital bed, responsible for monitoring the patient’s vital signs and adjusting the drug dose in time until the patient is safe. Jin Hua himself had fought for more than 20 hours without taking a break.

radually, Director Jin Hua received a high prestige among the majority of patients, and many severe patients came from all over the country. After the treatment, they unanimously praised the excellent medical capabilities of Jin Hua.

Special Interview with Director Jin Hua from CCTV-2

In addition to caring the medical technology, Director Jin Hua also paid special attention to medical services and strengthened the communication with patients. For instance, Director Jin Hua stipulated that the competent physician should have three long-time communications with inpatient, and each communication should not be less than 15 minutes.

At the international heart disease conference, Director Jin Hua demonstrated cardiac interventional surgery with famous foreign cardiologists on the same stage.

First communication: after accepting the first patient to be hospitalized, the competent physician should tell the patient and his family what will be done next;

Second communication: after hospitalization, the competent physician should improve various examinations, clarify diagnosis and further treatment;

Third communication: before discharging the patient, the competent physician should communicate with the patient in detail, and tell them the precautions after discharging.

For this reason, he was not only highly praised by patients, but also praised by his colleagues in the hospital.

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The annual business income of Cardiovascular Department accounts for more than 1/4 of income of the whole hospital.

Director Jin Hua became president and step into a new life path of same weighted management and academic in 2003.

II. Strong capability with management: God help those who help themselves

Hospital is a highly complex society, whose management is different from other industries. President Jin Hua has his unique management concept.

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Personnel’s management comes first in terms of hospital management.

In the traditional culture of hospital management, there is only one center, namely “Patient-centered”. However, seeing from President Jin, there should be two centers, namely “Patient-centered” and “Employee-centered”.

The medical care and services satisfaction from patients is the foundation of hospital development.

Therefore, starting from the color culture, clothing, service process, doctor-patient communication skills, and communication with patients, community medical door-to-door delivery, President Jin made bold innovations so as to make patients feel like “Medical staff are members of family” and “Doctors and families are united together”. You can hear uncle, aunt, grandpa and grandma everywhere in the hospital.

Besides, there was an interesting little thing.

President Jin visited in other cities with other five colleagues, and on the way back to Beijing in the weekend, he said, “Could you please call the hospital and pick me up, I want to go to the hospital.”

One colleague joked, “There’s no need. If you’re standing on the side of road, there will someone initiatively taking you together”.

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It’s true. President Jin stood by the side of road for less than 5 minutes and a white car stopped, shook the window down and asked, “President Jin, are you going to the hospital? I just go to your hospital for medical consultation. Let me take you together.”

President Jin clearly knows that to satisfy patients, the first thing is to satisfy staff. Therefore, in the process of management, he especially advocates a fair, equal and open management system, actively promotes the people-friendly culture, and regularly organizes face-to-face seminars with no less than 20% of staff covering all departments every year to understand their voices, listen to their opinions and suggestions, and effectively solve practical problems.

President Jin has always scored more than 90 points in annual democratic evaluation for president launched by the group. The most common evaluation from staff on President Jin is that Mr. Jin has no rigor of leadership and engaged in practical things. Another innovative measure of President Jin is organizing cultural and sports activities. For instance, at 3 p.m., whole staff did broadcast gymnastics at their posts. President Jin also organized sports competitions and spring and autumn tours for whole staff.

President Jin believes that another key factor of hospital management is quality and safety, which is also the essence of hospital operation and development. Therefore, the hospital has launched a series of management measures, including quality control standards, quality management system, integral system assessment.

Once, the hospital admitted a special critically ill patient with postoperative respiratory failure and heart failure. President Jin accompanied the first-line and second-line doctors around the patient for 30 hours until the patient was out of danger.

Owing to the strict control of quality and safety, two hospitals affiliated the Phoenix Group passed the JCI quality certification of United States at one time within two years, and well recognized at home and abroad, which not only proves the correctness of management ideas and methods of President Jin, but also proves the unremitting efforts of all staff. The facts demonstrated the correctness of appointment of talents regardless of seniority of the Group.

Phoenix Healthcare Group has always trusted him during the process of repeated trials. Whenever the hospital encountered difficulties, the Group gave him timely guidance, support and assistance.

Gratitude to Phoenix: appreciation for receiving assistance and encouragement?

Phoenix Healthcare Group is the first well-known enterprise listed in hospital service concept stocks in China, which is also one of the largest non-governmental medical groups in China under the background of that time. Phoenix has its own features and advanced characteristics in terms of strategic positioning, corporate culture, operation management, academic construction and personnel training, which promotes the medical reform in China to some extent.

President Jin has contributed the platform, and in return, the platform has also forged the talent of him. President Jin not only expanded himself, but also greatly enriched his life, including medical technology, hospital operation and management, social ability and happy life index.

“Therefore, if God wants to place a huge responsibility on someone, he must first make his mind distressed and tired...” has also become the motto of President Jin.

After years of trials and hardships, he made great efforts. Walking into Phoenix, President Jin sincerely appreciated the Phoenix.

Introduction:

Jin Hua, member of Communist Party of China, master of medicine, EMBA, chief physician, well-known cardiovascular expert, well-known cardiac intervention expert and senior hospital management expert, has been elected as the deputy to the National People’s Congress and member of the CPPCC.

Since 2002, Jin Hua has successively served as director of several cardiovascular centers of Phoenix Healthcare Group, president of several hospitals, general manager and director of hospital, general president and deputy general manager of hospitals in Beijing, who has published more than 50 medical papers in journals, including “Chinese Journal of Cardiac Arrhythmias” and “Chinese Journal of Cardiac Pacing and Electrophysiology”, and has published more than 10 management and medical monographs, including “Theory and Practice of Building a Regional Integrated Medical and Health Service System”, “Modern Practical Hospital Management”, “Diagnosis, Treatment and Intervention Technology of Cardiovascular Diseases”, “Modern Critical Illness Medicine”. Furthermore, he has won honors of Cross-Century Excellent Talents in Beijing, One Hundred Outstanding Young Physicians in Beijing, Advanced Individuals in Beijing Health System, and Science and Technology Innovation Model in Beijing. He is also the Deputy Editor-in-Chief of "Chinese Journal of Evidence-Based Cardiovascular Medicine" and Evidence-Based Prevention of Chinese Preventive Medicine Association. Besides, Jin Hua additionally holds with more than 20 social positions, including the vice chairman of the “Chinese Journal of Evidence-Based Cardiovascular Medicine”, the standing member of the management branch of the Chinese non-governmental medical branch, and the executive director of the intervention branch of the World Federation of Traditional Chinese Medicine.